Patient Care Specialist I - Ambulatory

Pinnacle Treatment Brand

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About The Position

As a Patient Care Specialist I – Ambulatory (PCS I) at our Martinsville, Indiana location, you will be an active member of a multidisciplinary treatment team providing direct care to patients in a transitional living addiction recovery environment. This role focuses on continuous patient care, monitoring, interaction, and role modeling while maintaining a safe, positive, supportive, and structured environment for patients entering and participating in ambulatory treatment.

Requirements

• High school diploma or GED
• Basic computer skills or willingness to learn Microsoft Office (Outlook, Teams, Word)
• Valid driver’s license in the state of employment
• CPR and MANDT certification (training provided and maintained as required)
• Ability to travel locally up to 20%, including patient transportation

Nice To Haves

• At least six (6) months of experience working in a behavioral healthcare or substance use treatment setting
• Basic knowledge of addiction and the recovery process

Responsibilities

• Support patient engagement by modeling positive behaviors, encouraging participation, and applying motivational interviewing techniques
• Promote a trauma‑informed, recovery‑oriented environment through calm presence and respectful enforcement of program expectations
• Support AMA prevention and early intervention by monitoring risk indicators and communicating concerns to the treatment team
• Assist with admissions by monitoring new patients for safety, comfort, and orientation; complete required documentation
• Facilitate patient cellphone access in accordance with the Transitional Living Playbook
• Follow all safety, medical, infection control, and security protocols, including searches, drug screen observation, and heat treatments
• Search patient belongings for contraband and manage valuables according to policy
• Monitor patient self‑administration of medications and obtain vital signs as required
• Maintain readiness to respond to medical and behavioral emergencies, including overdose response and Narcan administration
• Ensure timely, accurate documentation in the EHR and facility records, including shift reports and incident documentation
• Facilitate or support patient activities and recovery support groups to encourage engagement
• Support patients in developing essential life and recovery skills through structured activities and encouragement
• Assist with meal planning and grocery organization in alignment with program guidelines
• Support aftercare coordination by gathering and documenting basic follow‑up information
• Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records
• Organize and facilitate store runs and community outings in accordance with established procedures
• Maintain a clean and safe physical environment through routine inspections
• Perform all duties in alignment with CARF standards to support continuous accreditation readiness
• Maintain required training and certifications
• Perform other duties as assigned

Benefits

• 18 days Paid Time Off (PTO) and 8 paid holidays
• Variable pay structure based on experience and education
• Defined career pathing through the Residential Aide / Patient Care Specialist Tier Program
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) (eligible locations)
• Access to over 600 free CEU courses
• Discounted tuition opportunities through Capella University
• Schedule flexibility
• Merit‑based increases
• Commitment to Diversity, Equity, and Inclusion

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED