Patient Care Secretary

VALOR HOSPICE • Fort Worth, TX

2d • Onsite

About The Position

The Patient Care Secretary's primary responsibility is to facilitate the communications functions of the business office and provide clerical support. This role involves managing the office's communication systems, including mail, pagers, and the phone system, as well as handling incoming calls and disseminating messages. Additionally, the secretary provides essential clerical support such as preparing various packets, monitoring office supplies, typing, managing special projects, filing, and copying. The position requires excellent computer skills, strong interpersonal and organizational abilities, and the capacity to competently handle a multi-line phone system. Promoting the Hospice philosophy and mission through positive interactions and effective customer service is also a key aspect of the role. The secretary will also be responsible for computer support, data entry, and maintaining patient confidentiality, ensuring effective communication with patients, families, team members, and healthcare professionals.

Requirements

• High School Graduate
• One (1) year general office experience.
• Excellent computer skills required
• Excellent interpersonal and organizational skills.
• Excellent phone skills.
• Reliable transportation and valid auto liability insurance.

Nice To Haves

• College preferred
• Knowledge of medical terminology preferred

Responsibilities

• Facilitates the communications system which may include: mail distribution, pagers, phone system, memos, answers incoming calls, documents, and disseminates appropriate messages.
• Provides clerical support which may include preparation of admission, orientation, and new hire packets; monitoring and ordering office supplies and forms; typing, special projects, filing, and copying.
• Competently handle multi-line phone system.
• Demonstrates understanding of system features.
• Promotes the Hospice philosophy and mission by presenting a positive image to patients, families, physicians, and community agencies.
• Uses effective customer service skills when directing calls and assisting others.
• Provides computer support and data entry.
• Promotes effective communication to patient, families, team members, and other health care professionals, and maintains confidentiality.
• Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED