Patient Care Secretary - ED

FirstHealth of the Carolinas, Inc. • Rockingham, NC

1d • Onsite

About The Position

This role requires knowledge of medical terminology, self-motivation, and the ability to exercise sound judgment when responding to patient and visitor inquiries. The ideal candidate must be able to prioritize tasks efficiently, concentrate on assigned duties, and be adaptable to change. The ability to multi-task, perform duties quickly and accurately, and possess computer literacy are essential.

Requirements

• Completion of high school or its equivalent
• Knowledge of medical terminology
• Basic knowledge of computers
• Self-motivated
• Able to exercise sound judgment in response to inquiries by patients & visitors
• Able to prioritize tasks efficiently
• Able to concentrate on tasks being performed
• Adaptable to change
• Able to multi-task
• Able to perform duties quickly & accurately
• Computer literate

Responsibilities

• Assisting patients, answering questions, and greeting them
• Handling phone calls, call bells, and inquiries, and communicating with other departments, physicians, and guests
• Managing patient admissions and discharges
• Coordinating with medical staff to relay important information, and maintaining accurate and up-to-date patient records, ensuring confidentiality
• Ensure that necessary forms and documentation are completed
• Support the emergency department by organizing and prioritizing tasks, assisting with patient flow, and maintaining a clean and orderly workspace.
• Ensuring compliance with regulatory standards and organizational policies

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED