Patient Care Representative-NYEE (Tribeca)
Mount Sinai Health System•New York, NY
•Onsite
About The Position
The Patient Care Representative is responsible for the reception and initial service to an arriving patient. Activities include: registration, obtaining demographic data, updating of financial and related information, and other duties as assigned.
Requirements
- High school graduate or GED
- 1 year of health care patient reception or related experience
Nice To Haves
- Associates degree
Responsibilities
- Greet and direct patients, visitors, and staff.
- Answers telephones promptly and courteously. Directs calls to appropriate personnel and/or departments, takes messages and assures delivery of same.
- Collects and distributes patient referral information received from affiliated physicians.
- Escorts visitors and patients to appropriate areas; provides information to assist patient and/or visitors.
- Distributes departmental reading material such as Emergency Department brochure, Health Care Proxy and Patient Bill of Rights. Ensures such documents are readily available.
- Registers patients by updating or entering patient demographic, financial information and emergency contact data into the computer system.
- Verifies demographic information and insurance coverage by interviewing patient/family member/friend.
- Schedules appointments.
- Files charts and retrieves records.
- Deposits and reconciles all cash against deposits.
- Other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
