Patient Care Representative - Groton, CT
About The Position
42 North Dental is committed to helping its supported practices provide quality dental care and exceptional patient care. This requires a commitment to securing and supporting the best and brightest employees who share the company's vision and culture. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line of patient communication, assisting patients with the necessary administrative functions of dental care.
Requirements
- Excellent customer service skills
- Clear speaking and telephone voice
- Positive attitude and energetic personality
- Comfortable in a computerized environment
- Ability to multitask
Responsibilities
- Interact with patients in a positive professional manner via telephone and in person
- Schedule and confirm appointments
- Review and educate patients on treatment plans and financial responsibilities
- Accurately confirm insurance benefits, communicate and collect patient payment obligations
- Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
- Respond to and reply to requests for information
- Maintain strict compliance with HIPAA and patient privacy
- Perform other related job duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
