Patient Care Orders Specialist

Elara Caring•Dallas, TX

46d

About The Position

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as the Patient Care Orders Specialist. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Patient Care Orders Specialist with commitment and compassion. Are you one of them? If so, apply today!

Requirements

Associates Degree in Nursing or associated Diploma/Certificate in Nursing is required.
2+ years' experience as an LPN/LVN
Current Certified LPN/LVN
Proficiency with MS Office Suite (Word, Excel, Outlook)
Prior experience with enterprise applications (e.g., Homecare Homebase, Workday, etc.)
Excellent verbal and written communication skills.

Nice To Haves

Experience with Medicare/Medicaid home health care benefits, policies and procedures is preferred.

Responsibilities

Establishes and maintains effective and efficient systems for orders management to ensure accurate admission processes are followed.
Obtains signed orders for skilled care remotely meeting weekly productivity expectations to enable Check-In program achieve admission targets and other goals.
Collaborates with Check-In team, physician, and Sales team to obtain all orders and clinical documentation to then process the referral to the branch for review and communicate the need to obtain any further documentation needed for admission.
Verifies accuracy of clinical documentation received as part of orders management, including home health orders, face-to-face documentation, clinical notes from prior encounters, and recent history and physical documentation.
Denotes incomplete information or documentation prior to sending to appropriate branch level admission coordinator (e.g., pre-admission coordinator, clinical team manager).
Documents or tracks all orders and clinical documentation received by the agency.
Answers all inquiries, regarding agency services, and disseminates appropriate information including referrals to community resources.
Maintains current knowledge of, and effects of compliance with all federal, state, and local regulations.
Maintains organized, effective, and efficient systems and communication to ensure the continuity of quality patient care and timely initiation of care.
Escalates delays in orders and pending referral follow-up with the appropriate team to ensure timely response to patient care needs.
Follows regulatory requirements and timelines when obtaining signed orders for care.
Assists in evaluating agency operations and systems and identifies ways to enhance workflow and productivity.
Transfers referrals or healthcare needs to appropriate internal partner or supervisor for review.
Participates in clinical record audits, utilization reviews and Peer Review and Quality Improvement programs.

Benefits

Work in a collaborative environment.
Be rewarded with a unique opportunity to make a difference
Competitive compensation package
Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
Opportunities for advancement
Comprehensive insurance plans for medical, dental, and vision benefits
401(K) with employer match
Paid time off, paid holidays, family, and pet bereavement
Pet insurance

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