Patient Care Nurse Assistant (PCNA)

University Hospitals•Westlake, OH

About The Position

The Patient Care Nursing Assistant (PCNA) completes patient care activities and provides clerical support as delegated by the RN. Duties may include activities of daily living (ADLs), vital signs, intake and output (I&O), 12-lead ECGs, bladder scans, hygiene, and venipuncture where applicable. The PCNA assists with patient data collection and reporting, maintains patient records in written and/or electronic formats, and supports communication and efficient unit operations. The role also includes orienting newly hired PCNAs and assisting with onboarding and training new team members. Under the direction of the RN, the PCNA performs basic patient care tasks and assists in implementing the established plan of care. The PCNA follows evidence-based prevention guidelines, promotes a safe environment, and helps stock and order patient-care supplies. The position requires familiarity with wheelchairs, EKG equipment, patient assistive devices, and equipment specific to the assigned patient population. Additional duties may be assigned. The employee must comply with applicable policies and standards and protect patients’ Protected Health Information (PHI).

Requirements

  • High school equivalent or GED.
  • Basic patient care skills (preferred proficiency).
  • Effective communication with people from varied socioeconomic backgrounds.
  • Ability to organize changing work assignments.
  • Flexibility.
  • Patient-focused approach.
  • Positive, can-do attitude; self-motivation and willingness to learn.
  • Basic computer data entry skills.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Basic Life Support (BLS) certification required within 90 days.

Nice To Haves

  • Experience in a hospital setting.
  • One-year job stability.
  • Proficiency in basic patient care skills.

Responsibilities

  • Perform basic patient care tasks delegated by the RN and assist under the RN’s direction with implementation of the established plan of care.
  • Provide compassionate interactions with patients, families, and peers.
  • Follow established evidence-based prevention guidelines to promote positive patient outcomes.
  • Maintain a safe environment in patient rooms and on the unit.
  • Facilitate stocking and ordering of patient-care supplies.
  • Assist with unit communication and efficient unit operations.
  • Collect and report patient data, and maintain patient records in written and/or electronic formats.
  • Orient newly hired PCNAs and act as a resource for onboarding and training new team members.
  • Perform other duties as assigned and comply with applicable policies and standards.
  • Safely and securely maintain patients’ Protected Health Information (PHI).
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