Patient Care Nurse Assistant Pulmonary Clinic

University Hospitals•North Royalton, OH

9d•Onsite

About The Position

Completes patient care activities and provides clerical support as delegated by the RN. May perform PCNA and/or administrative assistant duties during a shift as needed. Duties include ADLs, vital signs, I & O, 12-lead ECG, bladder scan, hygiene, and venipuncture (where applicable). Familiarity with using wheelchair, EKG equipment, patient assistive devices, and patient care equipment specific to the assigned population is expected. Responsibilities also include conducting chart audits, assisting with patient data collection and reporting, assisting with billing functions, maintaining patient records (written and/or electronic), ordering supplies, facilitating communication and unit operations, and orienting new hires. Within the administrative assistant role, provides clinical, reception, communication, and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

Requirements

High School Equivalent / GED (Required)
Effective communication with people from varied socioeconomic backgrounds. (Required proficiency)
Able to organize changing work assignments. (Required proficiency)
Flexibility. (Required proficiency)
Patient focused. (Required proficiency)
Positive, can-do attitude; self-motivated and willing to learn. (Required proficiency)
Ability to complete tasks with minimal supervision. (Required proficiency)
Ability to cope with stressful situations and adjust to varying workloads. (Required proficiency)
Basic computer skills. (Required proficiency)
Strong attention to detail. (Required proficiency)
Able to communicate effectively in English, both written and verbal (Required proficiency)
Basic Life Support (BLS) (Required within 90 Days)

Nice To Haves

Prior clinical and or administrative assistant experience.
Basic patient care skills. (Preferred proficiency)
Medical terminology. (Preferred proficiency)
Exposure to patient care equipment specific to assigned population; telephone; nurse call system; pager. (Preferred proficiency)

Responsibilities

Performs basic patient care tasks as delegated by the RN and assists, under the direction of the RN, in the implementation of the established plan of care.
Compassionate in all interactions with patients, families, and peers.
Follows established evidence-based prevention guidelines to promote positive patient outcomes.
Provides a safe environment in patient rooms and on the unit.
Facilitates stocking and ordering of supplies for patient care.
Assists with unit communication and facilitates unit operations.
Acts as a key resource for onboarding and training new team members.
Performs other duties as assigned.
Complies with all policies and standards.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.