Patient Care Navigator

Samaritan Daytop Village • Bronx, NY

1d • Onsite

About The Position

Patient Care Navigator Healthcare staff can work anywhere….The BEST work with US! $24.17-$26.37 per hour A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Under general supervision the Patient Care Navigator is responsible for providing care management for clients and their families/support system and advocates for clients to obtain the full range of needed services and ensures coordination of these services. The Patient Care Navigator is primarily responsible for addressing member needs (i.e. appointment monitoring, event notifications, linkage with other services providers), providing care plan updates. Patient Care Navigators must understand how to access services, communicate effectively and build strong relationships with members. This work is carried out in support of the mission and goals of Samaritan Daytop Village.

Requirements

• Associates Degree in Human Services, Sociology, Psychology or a related field.
• Willingness to travel regularly in the community and to members’ homes as needed.
• Computer literacy including proficiency in Microsoft Office Suite and EHR.
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.
• Flexibility is needed as members may call outside of daily work schedule (24-hour call).

Responsibilities

• Providing care management for clients and their families/support system
• Advocating for clients to obtain the full range of needed services
• Ensuring coordination of these services
• Addressing member needs (i.e. appointment monitoring, event notifications, linkage with other services providers)
• Providing care plan updates
• Understanding how to access services
• Communicating effectively
• Building strong relationships with members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree