Patient Care Manager
About The Position
Reporting to the Director of Critical Care and Renal, the Patient Care Manager, Intensive Care Unit provides strategic, operational, and clinical leadership within one of the organization’s most complex and high-acuity environments. This role is ideal for a visible, engaged, and dynamic leader who brings energy, curiosity, and confidence to team development, quality improvement, operational excellence, and complex change leadership. As a key member of the program leadership team, the Manager advances safe, high-quality, patient- and family-centred care, staff engagement and workforce resilience, interprofessional collaboration, and continuous quality improvement and system-level change.
Requirements
- Bachelor’s degree in Nursing, Health Administration, Business Administration, or related field (Master’s preferred)
- Current registration with a recognized professional regulatory body (if applicable)
- Minimum 5 years progressive clinical leadership experience in acute care
- Demonstrated experience leading in a fast-paced, high-acuity environment
- Strong, visible leadership with ability to coach, mentor, and inspire teams
- Proven ability to lead complex change and system improvement
- Excellent communication, collaboration, and relationship-building skills
- Strong financial, operational, and human resource management capabilities
- Ability to make sound decisions in complex clinical environments
- Commitment to patient safety, quality improvement, and staff well-being
- Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
- Experience supporting workforce resilience and staffing models in acute care environments
Responsibilities
- Provide strategic, operational, and clinical leadership for ICU services
- Lead day-to-day operations, staffing, and resource utilization
- Drive quality, safety, and patient flow improvements
- Support and develop high-performing interprofessional teams
- Lead complex unit and system-level change initiatives
- Collaborate with physicians, professional practice, and corporate partners
- Advance education, readiness, and practice improvement activities
- Foster a psychologically safe, inclusive, and respectful work environment
Benefits
- Health insurance
- Dental insurance
- Vision insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
