Patient Care Manager-Surgery

Children's Minnesota•St. Paul, MN

About The Position

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org. Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. The Surgery department provides surgical services to treat multiple issues from dental/oral to urologic conditions on an inpatient and outpatient basis. They assist in providing a pre-surgery program for patients, their siblings, and their parents which includes a tour of the hospital and a discussion on how the family can prepare for the upcoming hospital visit. The patient care manager (PCM) has overall responsibility for ensuring that services and programs provided through their assigned department/unit is child and family focused, clinically appropriate, operationally efficient, and achieves effective patient outcomes. The PCM will directly manage RN staff and assist in leadership of clinical support staff.

Requirements

Active RN on Minnesota Board of Nursing required
Current BLS required
Bachelor's degree in nursing required
3+ years of people leadership experience or advanced degree in nursing leadership in lieu of experience.
Fundamental understanding of the business side of assigned department/unit (P&L, finance, budget, etc.).
Availability for on-call and off-hours rotations/situations as decided by department/unit.

Nice To Haves

Informal leadership experience is preferred (charge RN, clinical educator, preceptor, etc.).
Desired characteristics: strategic thinker, collaborative, seeks to understand, embraces continuous improvement, navigates through change, calm demeanor, positive attitude.

Responsibilities

Overall responsibility for ensuring that services and programs provided through their assigned department/unit is child and family focused, clinically appropriate, operationally efficient, and achieves effective patient outcomes.
Directly manage RN staff and assist in leadership of clinical support staff.