Re: Patient Care Manager, Inpatient Surgery - Full Time - Markham Stouffville Hospital

Oak Valley Health • Markham, ON

35d • Onsite

About The Position

The Patient Care Manager, Inpatient Surgery is responsible for leading an inter-professional team by supporting and overseeing day-to-day operations, including quality management, utilization, financial and human resources management, and staff education and practice enhancement. This role serves as a role model in strategic planning, program development, and maintaining an organizational culture that supports the vision, mission, and goals of the unit and the organization. In collaboration with the surgical inter-professional team and professional practice representatives, the manager will oversee patient flow to inpatient units, manage policies and procedures, and ensure compliance with legislative and professional standards. The position also involves developing and managing budgets and human resources plans to meet program needs. Strong leadership, project management, and critical thinking skills are essential for coordinating excellence, best practice, and a seamless patient experience. The role requires expertise in surgery and rehab to lead quality, family-centered care, ensuring all actions align with corporate values and strategic plans.

Requirements

• College of Nurses Certificate of Registration
• Baccalaureate degree required. An equivalent combination of relevant education, training, and related experience may be considered.
• Minimum of 5 years of recent clinical experience in Inpatient Surgical Care
• Minimum of 2-3 years of recent management experience in an acute care setting
• Demonstrated evidence of innovative leadership and critical thinking
• Exceptional interpersonal, communication, organization and collaborative skills
• Exceptional problem solving skills, negotiation and conflict resolution skills
• Excellent human resources, financial and information management skills
• Proficient computer skills with working knowledge of Microsoft Office, internet, e-mail, etc.
• Evidence of ongoing professional development
• Demonstrated ability to mentor, coach and support effective team building and functioning
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Nice To Haves

• Master’s degree preferred or in progress

Responsibilities

• Lead an inter-professional team by supporting and overseeing day-to-day operations including quality management, utilization, financial and human resources management as well as staff education and practice enhancement.
• Serve as a role model in the strategic planning, program development and maintenance of an organizational culture that ensures support and commitment to the vision, mission and goals of the unit and the organization.
• In collaboration with the surgical inter-professional team and professional practice representatives, lead the healthcare team by supporting and overseeing day-to-day operations and flow of patients to the inpatient units.
• Responsible for various management responsibilities which support structure and process standards including policies and procedures and unit goals and objectives while ensuring compliance with legislative and professional standards.
• Develop and manage budgets to support dynamic programs.
• Develop human resources plans to meet present and future program needs.
• Coordinate opportunities that ensure excellence, best practice and creates a seamless and coordinated patient experience.
• Provide leadership in the delivery of quality, family-centered care.
• Establish priorities for ensuring everything we do is founded upon our corporate values and aligns with the strategic plan and business unit strategy roadmap.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager