Patient Care/ED Technician (Full Time)

North Country Healthcare•Lancaster, NH

2d•Onsite

About The Position

The ED Patient Care Technician is an intricate member of the Emergency Department team, and is graded based on licensure and years of experience. The Patient Care Technician is responsible to provide patient care within their scope of practice as defined by the licensing agency and/or NCH/WMC. Based on their grade and licensure. The PCT will accept delegated duties from the supervising EDRN or ED provider. The Technician provides direct patient care and offers support services based upon the policies, procedures and standards of care of the Emergency Department. The PCT may also be required to support the nursing care of patients in other patient care areas, including inpatient and outpatient areas. The Patient Care Technician provides clerical and computer support to the medical records function, including all functions associated with the EHR. The Patient Care Technician may perform all tasks within their scope in accordance with NH license, Weeks Medical Center Policies & Procedures, and satisfactory completion of skill competency.

Requirements

High school graduate or GED.
Current AEMT, LPN or LNA license in the State of New Hampshire.
Current BLS certification required.
Excellent interpersonal skills and time management skills required.
Basic computer systems knowledge required.

Nice To Haves

Prior experience as an EMT preferred.

Responsibilities

Provide patient care within their scope of practice as defined by the licensing agency and/or NCH/WMC.
Accept delegated duties from the supervising EDRN or ED provider.
Provide direct patient care and offer support services based upon the policies, procedures and standards of care of the Emergency Department.
Support the nursing care of patients in other patient care areas, including inpatient and outpatient areas.
Provide clerical and computer support to the medical records function, including all functions associated with the EHR.
Complete required clinical competencies for a Patient Care Technician.
Demonstrate current clinical competence and excellence in clinical practice as outlined in skills competency tool.
Accept responsibility and accountability for own clinical practice while functioning as a Patient Care Technician in patient care areas.
Adhere to the Standards of Practice.
Assure accurate charging for all supplies used for patient care.
Assist the RN to review and audit patient charges if requested.
Accept responsibility and accountability to identify and report Risk Management situations.
Assist in the completion of Occurrence Reports with all details documented.
Notify the RN and the Department Manager, Outpatient Care Services when risk related situations arise.
Bring recommendations on new products and recommendations to reduce supply expenses to the RN or Department Manager as needed.
Demonstrate a commitment to containing costs and efficient use of materials.
Re-assess vital signs at least every two hours and at intervals indicated by the RN.
Document findings and communicate findings to the RN.
Obtain specimens of blood and body fluids as ordered by the RN.
Perform phlebotomy after completion of training module.
Label specimens with patient information accurately and according to hospital policy.
Avoid leaving unlabeled specimens unattended.
Perform 12 lead EKGs.
Ensure accurate lead placement.
Enter patient demographic information into EKG machine.
Protect patient privacy while performing EKG.
Process EKG charges accurately.
Assist physician with suture tray set up and clean up as requested.
Maintain aseptic technique.
Ensure safe disposal of sharps.
Document all pertinent information on the patient’s medical record in an accurate, detailed and legible manner adhering to procedures for charting.
Participate in all Code Blue and trauma resuscitation events within scope of practice allowed.
Maintain a calm, professional manner.
Clean and restock patient care areas after the discharge of each patient.
Take initiative to ensure that cleaning and restocking is done without prompting.
Transport patients to and from other departments as requested.
Ensure patient safety during transport.
Perform clerical duties to include but not limited to phones, order processing, ordering supplies, and restocking.
Take initiative in performing clerical duties.
Coordinate and perform computer support and clerical functions to process medical records and physician dictations.
Ensure completion of medical records and prompt forwarding of records to HIM for coding and processing.
Actively participate and assist the Radiology department to process X-ray films when requested.
Participate actively in all department meetings and attend at least 80% of meetings.
Accept and satisfactorily complete miscellaneous duties as requested by the RN or Department Manager.
Follow appropriate infection control practices and precautions as outlined in the hospital policies and procedures.
Participate on CQI teams and implement new and ongoing quality improvement activities.