Patient Care Coordinator

TEKsystems•Plano, TX

7d•Onsite

About The Position

The Order Intake Quality Advocate works within the Order Intake Business Unit and is the key individual responsible for reviewing orders submitted by the Sales department to ensure they follow all applicable accreditation, compliance/regulatory processes, Inogen policy, and Payor guidelines. This includes a review of the appropriate patient file within database systems, medical documentation, payment information, and patient supplied documents.

Requirements

Must possess good time management skills, with the ability to prioritize and multi-task.
Must be detail-oriented and analytical to ensure documentation is being assessed properly.
Minimum of 3 years of experience reviewing documentation for Medicare Oxygen/DME Billing, Insurance Billing, or prescription requirements, required.

Nice To Haves

Experience with CRM platforms, preferably Salesforce, Oracle, and/or Brightree preferred.
Work experience or knowledge of the healthcare industry, preferably specific to Medicare or prescription guidelines.
Experience with DME and/or oxygen is not required but would be beneficial.

Responsibilities

Reviewing orders submitted by the Sales department to ensure they follow all applicable accreditation, compliance/regulatory processes, Inogen policy, and Payor guidelines.
Reviewing the appropriate patient file within database systems, medical documentation, payment information, and patient supplied documents.