Patient Care Coordinator

Guardian Dentistry Partners
Onsite

About The Position

Triangle Restoration Dentistry is seeking a Treatment Coordinator who has the uncommon blend of excellent technical and administrative skills along with genuine care and concern for patients and one another. This role involves managing patient interactions, scheduling, insurance verification, and assisting with treatment plan explanations and financing.

Requirements

  • 2+ years dental experience preferred
  • Outstanding professionalism, high moral standards, and a self-motivated work ethic
  • Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
  • Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Responsibilities

  • Answer phones, address or redirect to the correct team member as appropriate
  • Patient check in/check out
  • Schedule appointments to optimize efficiency and patient experience
  • Verify insurance for new patients and new insurance for existing patients in advance
  • Check new patient appointments for the coming week, add insurance information to patient record, and verify the insurance benefits
  • Review treatment plans with patients with the guidance of the doctor and/or dental assistant. Help them to understand sequence of procedures and timing of payments.
  • Assist with application for third-party financing if patient wishes.
  • File claims
  • Answer questions from patients about their insurance or claims

Benefits

  • Competitive Hourly Rate
  • Paid Vacation & Paid Holidays
  • 401k Program: with matching contributions
  • Competitive health, dental, and vision plan
  • Life Insurance and Disability Insurance
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