Patient Care Coordinator- SouthPark Pediatric Dentistry

Piedmont Dental Specialists • Charlotte, NC

6d • Onsite

About The Position

Join our thriving multi-location pediatric dental practice in the Carolinas, where we’re dedicated to creating positive dental experiences for children and their families. We are actively seeking to hire a full-time PCC for SouthPark Pediatric Dentistry. At our practice, we prioritize exceptional patient care, and a supportive team environment. With multiple locations in Charlotte, Gaston, and Fort Mill. We offer opportunities to work with experienced professionals in a fun and rewarding setting. As a Patient Care Coordinator, you will play a vital role in ensuring smooth operations within the dental facility. Your attention to detail, ability to handle multiple tasks, and strong interpersonal skills will contribute to providing exceptional patient care.

Requirements

• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Ability to communicate clearly, consistently, and efficiently with staff, leadership, and patient families

Nice To Haves

• Previous experience working in a dental office is preferred
• Familiarity with dental terminology and procedures is preferred
• Bilingual skills? That’s a plus!

Responsibilities

• Greet and check-in patients upon arrival
• Schedule and confirm patient appointments
• Answer phone calls and respond to inquiries
• Communicate with patient families via email and text
• Maintain patient records and update information as needed
• Assist with insurance verification and billing processes
• Coordinate referrals to specialists as necessary
• Provide administrative support to healthcare providers
• Present and review dental treatment plans
• Maintain scheduling goals
• Daily KPI reporting

Benefits

• Growth opportunities within a supportive and friendly team
• Competitive compensation & benefits package
• The chance to make a difference in children’s oral health
• Health Savings account
• Paid time off
• Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed