Patient Care Coordinator

Upperline Health • Orange City, CA

45d • Onsite

About The Position

Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will primarily work in our Orange, CA clinic. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.

Requirements

• Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
• Experience working in an EMR; athenahealth is preferred
• Must be an effective communicator with excellent grammar and interpersonal skills
• Ability to thrive in a fast-paced, collaborative environment is required
• Exceptional customer service skills
• Reliable transportation is required

Nice To Haves

• Prior experience working in a podiatric or orthopedic practice is preferred
• Medical billing and coding experience is highly preferred

Responsibilities

• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
• Assist patients with scheduling appointments
• Maintain on-time appointment schedules by notifying physicians when patients arrive
• Retrieve and file patient records as needed
• Collect payment from patients
• Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
• Responsible for office supply inventory, including checking, ordering and stocking supplies
• Protect patient rights by maintaining confidentiality of patient records
• Contribute to team effort by assisting with additional duties and when support is requested
• Travel to surrounding area clinics to provide support if needed
• Other related duties as deemed necessary by Upperline Health

Benefits

• Competitive compensation
• Generous comprehensive benefit options include medical, dental, vision, 401K and PTO
• Work life balance – regular weekday clinic hours
• Supportive interdisciplinary team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed