Patient Care Coordinator

Upstream Rehabilitation•Henderson, NV

7h•Onsite

About The Position

Integrity Rehab Group/Desert Orthopaedic Center, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join their team in Henderson, NV. This entry-level office role is responsible for maintaining pleasant and consistent daily operations of the clinic. The Patient Care Coordinator supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures and is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.

Requirements

High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask
Organizational detail
Ability to meet deadlines
Work with little to no supervision
Efficient time management
Presentation skills

Responsibilities

Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Collect all money due at the time of service.
Convert referrals into evaluations.
Schedule patient visits.
Create an inviting clinic atmosphere.
Make all welcome calls.
Monitor and influence arrival rate through creation of a great customer experience.
Manage schedule efficiently.
Manage document routing.
Manage personal overtime.
Manage non-clinical documentation.
Manage deposits.
Manage caseload, D/C candidate, progress note, and insurance reporting.
Monitor clinic inventory.
Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Other duties as assigned.