Patient Care Coordinator - Phys Med Rehab

Providence•Seattle, WA

2d•Onsite

About The Position

This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greet visitors, and a variety of clerical services. Orders/maintains office supplies, back-up support services, and collect co-payments. Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines. Arranges for interpreter services, when needed. Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we empower them.

Requirements

1 year of experience in a Medical/healthcare setting; or 2 years of experience in a Customer Service role
6 months of recent receptionist or front desk experience

Nice To Haves

3 months of related experience (recurring appointments)
Experience with medical terminology and basic medical record processes
EPIC experience

Responsibilities

Management of patient referrals
Patient registration (where applicable)
Patient scheduling
Scanning
Customer service
Answering the phone
Greeting visitors
Performing a variety of clerical services
Ordering and maintaining office supplies
Providing back-up support services
Collecting co-payments
Scheduling appointments, including the coordination of multiple same-day patient appointments with different disciplines
Arranging for interpreter services, when needed