Patient Care Coordinator (Dual Location)

Mercy Dental Group•DeForest, WI

2d•$19 - $22•Hybrid

About The Position

DeForest Dental and Thousand Oaks Dentistry are currently looking for a bright and motivated Patient Care Coordinator to join their amazing teams in a dual-location role! Both offices are patient-focused, with an emphasis on providing five-star service. You’ll have the opportunity to work alongside two fantastic teams with welcoming, supportive cultures. This position requires the individual to be flexible with the needs of the practice, working an average of 36-38 hours per week. The ideal candidate will be friendly, outgoing, and highly organized. The candidate needs to have excellent interpersonal skills as well as the ability to multi-task.

Requirements

Excellent verbal and written skills
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow with attention to detail
Ability to work independently
Ability to deal effectively with multiple personalities at all levels
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Nice To Haves

Dental: 1 year (Preferred, but will train the right individual)

Responsibilities

Assist with greeting, scheduling, recare, and all front desk duties
Understand and navigate patients' dental insurance
Collect and document patient's charges and payments
Strive for excellent customer service within the organization
Prepare treatment plans for patients and lead patient consultations
Build patient relationships based on trust and empathy
Thrive in a multitasking, high-paced, dynamic environment
The ability to step into various roles and wear different hats

Benefits

All-Expenses Paid Tropical Vacation After 5 Years with Mercy Dental Group! (Includes you and a guest, eligible every 5 years)
Paid Time Off
Matched 401(k)
Medical
Dental
Vision
Health Savings Account/Flexible Spending Account
Life Insurance
Short-term Disability
Accidental, Cancer, and Hospital coverages