Patient Care Coordinator (Front Office) - Flourtown, PA
About The Position
Founded in 2011, Listen 2 Life Hearing Centers (L2L) is a family owned and operated, independent hearing center. They are not a franchise and, as a result, offer individualized and superior patient care. Their goal is to offer each patient the very best care possible based on unique needs and to provide an enhanced quality of life. The company is looking for someone who wants to be part of a warm and caring team to provide exceptional patient experience. The patient care coordinator is the first point of contact for the patients, and creating a warm, welcoming first impression is essential. The ideal candidate will bring passion, skills, and drive to help patients while creating 'wow' experiences at every visit.
Requirements
- Good computer skills
- Ability to multi-task and handle pressure well.
- Organizational skills.
- Excellent communication skills, both verbal and written, must be comfortable making calls.
- Team player and takes initiative.
- Providing great patient experience.
- Positive attitude.
Nice To Haves
- Prior Medical Office experience is a plus.
Responsibilities
- Greet patients face-to- face as well as on the phone professionally.
- Contact existing patients to schedule appointments as well as routine appointments.
- Offering a warm, comfortable, pleasant environment/greeting for each patient.
- Check patients in and out, collecting payments as needed.
- Administrative office duties.
Benefits
- Guaranteed hours and schedule
- Paid Holidays
- A Competitive hourly rate (based upon experience)
- Paid time off.
- Healthcare offered after 90 days (paid in part by the practice).
- A retirement plan with matching after a year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
