Patient Care Coordinator - Full-Time; Mon thru Thurs (Colchester, VT) (Entry Level)

Bedi Dental Group•Worcester, MA

3d•Onsite

About The Position

Bedi Dental Group is seeking a highly organized and motivated Patient Care Coordinator for its Colchester, Vermont practice. The coordinator serves as the front-of-house concierge, supporting patients and the practice through welcoming service, scheduling, insurance verification, treatment-plan consultations, and payment collection. The ideal candidate communicates well, maintains a friendly and professional demeanor, and can multitask in a fast-paced environment while working independently. The practice describes a collaborative workplace, a diverse patient base, and a state-of-the-art facility.

Requirements

High school diploma or equivalent.
Working knowledge of computers for word processing and records management.
Excellent communication and phone skills.
Ability to multitask in a fast-paced environment.
Friendly, professional demeanor and positive attitude.

Nice To Haves

Previous experience in a dental office setting is preferred for eligibility.
Some college is preferred.
Knowledge of Eaglesoft and/or Dentrix is a plus.

Responsibilities

Greet patients, act as the front-of-house concierge, and address patient concerns with empathy.
Handle multiple phone calls while managing front-desk duties.
Book and manage the live schedule to maximize daily appointments and office productivity.
Verify patient insurance options and coverage.
Consult with patients about treatment plans and collect co-payments.
Manage personal schedule and time reliably and accountably.
Maintain a friendly, professional demeanor and positive attitude with patients and staff.
Work independently.