Patient Care Coordinator

Amelia•Jetersville, VA
•Onsite

About The Position

Caremed Inc. is hiring a Patient Care Coordinator – Home Care to coordinate patient care, caregiver schedules, home care services, EVV, and daily client scheduling operations. This fast-paced role involves patient scheduling, caregiver assignments, inbound/outbound calls, EVV, visit verification, cancellations, call-outs, missed visits, reassignments, and staffing coverage.

Requirements

  • High School Diploma or equivalent
  • 2+ years of healthcare, home care, medical office, scheduling, or patient services experience preferred
  • Strong communication, organization, multitasking, and problem-solving skills
  • Experience with EVV, Medicaid, patient authorizations, or Plans of Care preferred
  • Microsoft Word, Excel, Teams, and Outlook proficiency
  • Ability to work independently in a fast-paced healthcare environment

Responsibilities

  • Coordinate patient and caregiver schedules
  • Manage open shifts, call-outs, cancellations, and missed visits
  • Participate in a rotating on-call schedule for after-hours and weekend coverage
  • Respond promptly to urgent staffing, scheduling, and patient care coordination needs while on call
  • Perform EVV and visit verification
  • Communicate with patients, caregivers, RN Supervisors, and office staff
  • Resolve scheduling issues and patient/caregiver concerns
  • Maintain accurate scheduling and patient information
  • Follow home care policies, documentation, privacy, and compliance requirements

Benefits

  • Weekly Pay
  • Competitive compensation
  • Direct Deposit
  • Full-Time
  • Dental Insurance for eligible employees
  • 9 Paid Holidays
  • Employee Appreciation
  • Supportive Management & Career Growth
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