Patient Care Coordinator

Specialty1 Partners•Pinole, CA

31d•Hybrid

About The Position

Our office, EndoCare Group - Pinole in Pinole, CA, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Joining our practive will allow you to broaden your professional network by also supporting our Pinole/Walnut Creek/ Orinda locations. Here is what you need to know about the role, our team and why we could be the right next step in your career.

Requirements

1-2 years of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients

Nice To Haves

Bridge the gap between customer obsession and clerical management.
Deal with complaints and give accurate information.
Make guests and visitors feel comfortable and valued while during their visit.
Resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve.
Team player that is adaptable to new and challenging tasks.
Enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence.

Responsibilities

Must travel between Pinole/Walnut Creek/ Orinda locations
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Facilitate/coordinate other office responsibilities as needed.