Patient Care Coordinator

Specialty1 Partners•Petaluma, CA

13h•Onsite

About The Position

Petaluma Endodontics is seeking a skilled Patient Care Coordinator to join and support our busy specialty practice. We’re looking for a talented and organized front office professional who can balance patient care with leadership responsibilities. In this role, you’ll not only manage day-to-day patient interactions but also help guide our administrative team to ensure smooth operations, efficient scheduling, and an exceptional experience for every patient.

Requirements

Proven experience in a dental or medical front office setting
Demonstrated ability to lead or mentor team members in a fast-paced environment
Strong communication, organizational, and multitasking skills
Proficiency with dental practice management software and scheduling systems
Knowledge of insurance verification and patient financial processes preferred
Commitment to excellent patient service and a supportive team environment
High school diploma or equivalent

Responsibilities

Oversee daily front office operations, including patient check-in/check-out, scheduling, and communications
Support, mentor, and train front office staff, delegating tasks and ensuring consistency in service
Monitor schedule flow to maximize provider availability and minimize patient wait times
Ensure accurate entry of patient information, insurance verification, and consent forms
Serve as the go-to resource for escalated patient concerns, addressing them with empathy and professionalism
Collaborate with clinical and leadership teams to align patient coordination with practice goals
Maintain a welcoming and organized reception area while upholding front office procedures and service standards
Other responsibilities as needed