Patient Care Coordinator

Specialty1 Partners • Plano, TX

9d • Onsite

About The Position

Our office, Field Endodontics, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Requirements

• 3 years of proven experience as front desk representative, agent or relevant position
• Familiarity with insurance verification, billing, and AR required
• Familiarity with office machines (e.g fax, printer ect.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• A high school diploma
• Desires to help your patients

Nice To Haves

• The ideal candidate should bridge the gap between customer obsession and clerical management.
• You should be able to deal with complaints and give accurate information.
• The goal is to make guests and visitors feel comfortable and valued while during their visit.

Responsibilities

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)

Benefits

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED