Patient Care Coordinator

TEKsystems•St. Louis, MO

3d•$23 - $23•Onsite

About The Position

We're seeking a detail-oriented and patient-focused Patient Care Coordinator to join our healthcare team. This role is ideal for someone who excels at insurance verification, enjoys working directly with patients, and is passionate about improving access to care and patient outcomes.

Requirements

Direct experience in insurance verification (REQUIRED)
Experience working with insurance payers and understanding of payor networks
Strong patient communication skills, including discussing treatment plans and financial responsibilities
Ability to manage multiple tasks and maintain organization in a fast-paced environment
Proficiency in patient systems and basic reporting

Nice To Haves

Background in healthcare, dental, or clinical settings preferred

Responsibilities

Verify patient insurance eligibility, benefits, and payer requirements with accuracy and efficiency
Communicate treatment plans, coverage details, and payment options clearly to patients
Follow up on outstanding balances and coordinate closely with billing to ensure accurate patient responsibility
Assist patients with appointment scheduling, transportation resources, and care coordination
Maintain organized tracking systems for follow-ups, authorizations, and patient accounts
Enter alerts and maintain accurate documentation in patient charts
Collaborate with dentists, dental students, clinical staff, and external partners
Support patient satisfaction by delivering compassionate, high-quality service
Compile reports and assist with administrative tasks as needed