Patient Care Coordinator

Pinnacle GI Partners•East Lansing, MI

7h•$20•Onsite

About The Position

At Pinnacle GI Partners, we believe our success begins with the satisfaction and growth of our team members. If you’re ready for a new direction or looking to build a meaningful career in healthcare, we invite you to explore your next opportunity with us. We are currently seeking a full-time Patient Care Coordinator for our East Lansing, MI office. In this role, you’ll play a vital part in guiding and supporting our patients throughout their care journey. Candidates with prior healthcare or customer service experience are encouraged to apply—we’re happy to provide training to help you succeed. Apply today and take the first step toward becoming a valued partner in our shared success!

Requirements

Completion of High School or a GED program
1-3 years of customer service experience in a medical setting
Patient appointment or procedure scheduling experience
Must demonstrate a high competency level with general computer applications and functions
The ability to multi-task and manage multiple priorities
Must successfully pass a background check and a drug screening

Responsibilities

Schedules GI procedures to be performed in a facility
Manages and reviews providers' schedules
Follows procedure for notifications of changes in the schedule such as cancellation and rescheduling
Schedules Radiology and misc. testing for the dept.
Establishes and follows tracking for testing scheduled
Communicates effectively and professionally with patients, visitors, physicians, and co-workers.
Providing prep answers for any procedures and or testing
Comforts patients by anticipating patients' anxieties; answering patients' questions