Patient Care Coordinator

IVY FERTILITY • Pleasant Grove, UT

1d • Onsite

About The Position

Utah Fertility Center’s Pleasant Grove location is hiring a full-time Patient Care Coordinator to join our team! This is an opportunity to work in the innovative and exciting field of fertility and join an extraordinary and committed staff. Our front office team members play a crucial role in facilitating the smooth operation of our facilities by providing administrative support and ensuring a positive patient experience.

Requirements

• Previous Customer Service experience is required.

Nice To Haves

• Previous Medical Receptionist experience is preferred.

Responsibilities

• Greeting patients and visitors.
• Handling incoming phone calls, providing information, and directing calls to the appropriate team members.
• Collecting patient payments.
• Scheduling appointments for patients and rescheduling appointments as necessary.
• Ensuring patient information is accurate and up-to-date.
• Handling administrative tasks.
• Following privacy regulations such as the Health Insurance Portability and Accountability Act (HIPAA).
• Keeping the reception area clean, organized, and presentable for patients and visitors.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed