Patient Care Coordinator
Smile Brands•Roseville, CA
•Onsite
About The Position
A Plus Dental in Roseville, CA, supported by Smile Brands, is seeking a friendly, energetic, and patient-focused Front Office / Patient Coordinator to join our team. We are looking for someone who brings a great personality, strong customer service skills, and a passion for helping patients feel comfortable and cared for.
Requirements
- Strong customer service or hospitality experience required
- Excellent communication and interpersonal skills
- Friendly, upbeat personality with a team-first attitude
- Ability to multitask in a fast-paced environment
Nice To Haves
- Prior dental or healthcare experience is a plus, but not required
Responsibilities
- Provide exceptional customer service and create a welcoming experience for all patients
- Greet and check in patients with professionalism and warmth
- Schedule, confirm, and manage patient appointments effectively
- Answer phones and respond to patient inquiries with care and efficiency
- Verify insurance benefits and assist with billing and financial discussions
- Maintain accurate patient records and documentation
- Coordinate with clinical staff to ensure smooth patient flow
- Educate patients on treatment plans and financial options
- Help support orthodontic scheduling and coordination when applicable
Benefits
- paid time off (“PTO”)
- health
- dental
- vision
- health savings account
- telemedicine
- flexible spending accounts
- life insurance
- disability insurance
- employee discount programs
- pet insurance
- a 401k plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
