Patient Care Coordinator (Full-time, Day Shift)
About The Position
Central to all that California has to offer, Adventist Health Bakersfield has been providing an extraordinary team of world-class physicians, top-notch medical technology, caring professionals and award-winning quality since 1910. We are comprised of a 254-bed acute care hospital and 20 primary and specialty care medical offices. As one of America's fastest growing cities, Bakersfield offers affordable housing on the West Coast, beautiful weather, high-quality education and it is just a few hours away from Yosemite and Sequoia National Parks, the Central California Coast and Southern California's great sports, theaters, concerts and amusement parks. Job Summary: Facilitates patient admissions are appropriate. Ensures the needs of patients and staff are met. Acts as liaison between staff and patients regarding scheduled visits. Performs a variety of admitting/receptionist/ clerical duties to facilitate the efficient processing and scheduling of patients for the department. Facilitates day-to-day business operations.
Requirements
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred
Responsibilities
- Answers phone, takes messages and directs call to the appropriate person.
- Admits patients into clinic.
- Pulls charts, processes encounter forms, verifies insurance and patient information in computer.
- Makes appropriate updates, copies/scans insurance information for clinic registration.
- Prepares charts with appropriate forms necessary to complete the visit.
- Prepares and completes referrals for patients, obtaining authorizations, and assisting patients and physicians with referral coordination.
- Completes and forwards all required information, charts, records, documents and/or films as requested.
- Requests previous patient records from medical records as needed.
- Maintains department records, reports, statistics.
- Performs filing activities for department.
- Orders and maintains an adequate inventory of all office supplies and equipment.
- Identifies current status of patient's insurance, as well as range of benefits.
- Identifies and collects co-payments and limits of services for all patients.
- Provides appropriate forms to billing and other departments.
- Assists with maintenance of hospital forms.
- Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones.
- Helps schedule patient appointments.
- Obtains all necessary billing, insurance and other demographic information.
- Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation.
- Digitizes films from prior studies.
- Receives payment from attorneys for copying films or creating CDs.
- Coordinates the storage of films in the assigned storage area.
- Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
- Keeps waiting rooms neat, clean and organized.
- Communicates with those waiting.
- Monitors panels for alarms and reports to appropriate department.
- Provides coverage and/or assistance when necessary to maintain quality standards of the department.
- Compiles information for reports, manuals, handouts and meetings as needed.
- Performs other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
