Patient Care Coordinator (Front Desk / Medical Reception)

AID Performance Physical Therapy • Ashburn, VA

7d • $22 - $28 • Onsite

About The Position

AID Performance Physical Therapy is hiring a Patient Care Coordinator to support our orthopedic and sports medicine clinic in Ashburn, VA. This role is ideal for someone who is highly organized, personable, dependable, and comfortable multitasking in a fast-paced healthcare environment. We are looking for someone who can help create an exceptional patient experience while keeping front desk operations running smoothly and efficiently.

Requirements

• Highly organized
• Personable
• Dependable
• Comfortable multitasking in a fast-paced healthcare environment
• Friendly and confident communicator
• Reliable and detail-oriented
• Team player with a positive attitude
• Able to take initiative and solve problems independently
• Someone who genuinely enjoys helping people

Nice To Haves

• Medical front desk, dental, PT, chiropractic, med spa, or healthcare office experience preferred
• Experience with scheduling and customer service
• Comfortable discussing payments and collecting balances
• Strong communication and multitasking skills
• Ability to stay organized and professional under pressure
• Experience with EMR/EHR systems is a plus

Responsibilities

• Answer incoming phone calls and assist new and existing patients
• Schedule evaluations and follow-up appointments
• Verify insurance benefits and explain patient coverage/responsibility
• Collect co-pays, balances, and patient paperwork
• Manage patient communication via phone, text, and email
• Assist with patient intake and onboarding
• Maintain organized front desk and clinic workflow
• Coordinate schedules with providers and staff
• Help reduce cancellations and improve schedule efficiency
• Support daily clinic operations and administrative tasks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed