Patient Care Coordinator

Smile Brands • Shrewsbury, MO

22d • Onsite

About The Position

Midwest Dental, supported by Smile Brands, is seeking an organized, friendly, and customer-focused Patient Care Coordinator to join our busy and growing dental office. We are looking for someone who thrives in a fast-paced environment, enjoys helping patients, and values teamwork and excellent service. Dental experience is strongly preferred, as this role is essential in creating a smooth and positive patient experience from check-in to check-out.

Requirements

• Prior dental office experience preferred
• Experience with dental insurance verification and scheduling strongly preferred
• Excellent communication and customer service skills
• Strong attention to detail and organizational abilities
• Ability to multitask in a busy office setting
• Experience with dental practice management software is a plus

Nice To Haves

• Previous experience in a dental or medical office setting

Responsibilities

• Greet and check in patients with professionalism and warmth
• Schedule appointments and manage provider calendars efficiently
• Verify insurance benefits and assist patients with treatment estimates
• Answer phones and respond to patient questions
• Maintain accurate patient records and documentation
• Support office flow and communication between clinical and administrative teams
• Collect payments and assist with financial arrangements as needed

Benefits

• paid time off (“PTO”)
• health
• dental
• vision
• health savings account
• telemedicine
• flexible spending accounts
• life insurance
• disability insurance
• employee discount programs
• pet insurance
• a 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed