Patient Care Coordinator - North Oshawa Dental

dentalcorp•Oshawa, ON

40d•CA$23 - CA$25•Onsite

About The Position

We love serving our local Oshawa community and helping our patients and families make informed decisions about their dental health. Your North Oshawa Dental team is dedicated to your wellness needs and are here for you every step along the way. We’re conveniently located in the RioCan Windfields plaza located at Winchester Road East and Simcoe Street North in Oshawa. The wage for this Dental Administrator position is $23-$25/hour depending on skills, experience, and location. Please note that this is a replacement job opening.

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner