Patient Care Coordinator

Invision Sally Jobe / Radiology Imaging Associates • Greenwood Village, CO

10d • $20 - $23 • Onsite

About The Position

Radiology Imaging Associates (RIA) is comprised of over 100 radiologists. All with exceptional skill and expertise, most are fellowship-trained in their field of specialty for additional certification. We are dedicated to accurate and efficient patient diagnoses no matter their condition. Our interventional radiologists perform some of the most leading-edge treatments available today. We partner with primary care physicians and hospitals across Colorado and Hawaii to provide a resource for both patients and physicians.

Requirements

• High School Diploma or GED required
• 1–2 years of medical office experience preferred
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Knowledge of medical terminology preferred
• Quick learner with the ability to understand Interventional Radiology procedures
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Ability to read, write, and speak English

Nice To Haves

• The ideal candidate is a friendly, dependable, and detail-oriented professional who enjoys helping patients feel welcome and supported.
• They communicate clearly, stay organized in a busy clinical setting, and bring a calm, service-focused approach to every patient interaction.
• They are comfortable learning medical systems and procedures, collaborating with clinical and administrative teams, and contributing to an exceptional patient experience

Responsibilities

• Warmly greet and register patients, helping each visit begin smoothly and professionally
• Schedule and coordinate procedures and appointments with accuracy and attention to detail
• Verify insurance information and collect copays as appropriate
• Respond to patient and referring office questions, resolving concerns directly or triaging them to the appropriate team member
• Escort patients to exam rooms as needed
• Load radiology images into Intelleviewer
• Support patients with financial questions by connecting them with appropriate resources within RIA/ISJ/HCA
• Communicate with referring physician offices to obtain orders and share necessary information
• Assist the billing office by collecting patient information, matching insurance details and reports, and communicating any issues or delays
• Discuss patient insurance and expected service costs in a clear, professional manner
• Compose and/or transcribe letters, memos, and reports within prescribed time frames
• Pull procedure and office visit reports as needed
• Perform additional clerical duties as assigned

Benefits

• Medical, dental, and vision insurance
• Term life insurance, AD&D, and EAP
• Long Term Disability
• Generous Paid Time Off
• Paid holidays
• Voluntary income protection options (ie. supplemental life insurance, accident, critical illness)
• Profit-sharing 401(k) retirement plan
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED