Patient Care Coordinator
Resolve Sleep Health•Surrey, BC
•CA$21 - CA$25•Onsite
About The Position
In this important front-line role, you'll be the first point of contact for patients—setting the tone for a positive, supportive experience from start to finish. You’ll help keep the clinic running smoothly, support our clinical team, and play a key role in delivering excellent care.
Requirements
- A passion for people and exceptional customer service skills
- Detail-oriented and a quick learner who thrives in a busy clinic
- A team-first mindset and a solutions-focused approach
- Previous experience in healthcare, administration, or customer service
- Comfort with digital tools, including attention to detail and accuracy in EMR systems, documentation and virtual care (training provided)
Nice To Haves
- Ability to communicate in a second language is considered an asset.
Responsibilities
- Welcoming patients and helping them navigate their care journey with friendly, high-quality service standards
- Coordinating appointments, managing referrals, and providing administrative support
- Educating patients on sleep therapy assessments, support and equipment
- Handling insurance claims, payments, and billing
- Supporting sales of therapy products and resupply
- Contributing to a clean, organized, and well-functioning clinic environment
- Acting as a role model and ambassador to the company by living our shared Resolve Sleep Health values
Benefits
- Competitive pay with incentive opportunities
- Health & Dental Benefits
- Wellness + vacation hours
- Employee discounts on products/services
- Professional development & license fee reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
