Patient Care Coordinator /Harborview Eye Institute

University of Washington Medical Center•Seattle, WA

10h•$26 - $37•Hybrid

About The Position

Harborview Eye Institute has an outstanding opportunity for a Full-Time Days Patient Care Coordinator. This position is conveniently located near public transportation and offers the chance to make a difference for patients and employees, with opportunities for career growth. The UW Medicine Eye Institute, located in Seattle, offers cutting-edge medical and surgical eye care for a wide range of conditions. Our staff provides comprehensive treatment for various eye diseases and performs refractive procedures. Eyes on James is our full-service optical shop within the institute.

Requirements

A bachelor’s degree in a medically related or public relations field, OR Equivalent education/experience
Two (2) years' experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology

Responsibilities

Serve as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and admission process and provides information and advice regarding Harborview Medical Center services
Coordinate inpatient and outpatient care by scheduling surgery, arranging diagnostic procedures and/or coordination requests for consultation among other medical specialties
Coordinate and schedule pre-admission tests, pre-surgery appointments/tests, procedures and complex imaging
Maintain surgery schedules for assigned surgeons and coordinates schedule with Anesthesia, Admitting, and the Operating Room
Coordinate communication between patient, surgeons, and both internal and external providers
Complete appropriate documentation for planned admissions and surgeries and communicate with health care team members regarding the status and/or completion of care coordination activities
Ensure complete and accurate registration, including patient demographic and insurance referral information are in the computer system
Coordinate with the Financial clearance Unit/ Patient Access Center for verification of benefits and authorization for outpatient visits, inpatient stays and/or surgical procedures
Ensure that EPIC referral work queues are addressed in a timely manner under the direction of the clinic leadership team
Other assigned duties