Patient Care Coordinator - Savannah, GA

CQ Partners•Savannah, GA
•$18 - $25•Onsite

About The Position

The Patient Care Coordinator plays a vital role in ensuring that patients receive exceptional care and support throughout their hearing healthcare journey. This position involves managing patient interactions, coordinating appointments, and providing administrative support. You are the face of our practice; providing a professional and friendly welcome to each patient and their families.

Requirements

  • Previous experience in a medical office setting is preferred.
  • Strong organizational skills and attention to detail and multi-tasking a must.
  • Excellent interpersonal both verbal and written. Good communication skills to foster positive relationships with patients and staff members.
  • Proficiency in using office software and electronic health record (EHR) systems is advantageous.
  • Ability to work collaboratively in a fast-paced environment while maintaining professionalism.

Responsibilities

  • Answer phones, Schedule and confirm patient appointments, ensuring efficient use of time and resources.
  • Maintain accurate patient records and documentation in compliance with healthcare regulations.
  • Assist with insurance verification and billing processes to facilitate smooth transactions.
  • Collaborate with healthcare providers to coordinate patient care plans and follow-up appointments.
  • Manage office supplies and equipment to ensure a well-functioning environment.
  • Provide administrative support as needed, including filing, data entry, and correspondence management.
  • Training will be provided for cleaning and minor repairs on hearing aids.
  • Handling walk-in patients needing Bluetooth troubleshooting.

Benefits

  • Competitive hourly rate.
  • Opportunity to grow.
  • Paid holidays and paid time off.
  • A Simple Ira.
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