Patient Care Coordinator

MedSleep Inc., ON
CA$18 - CA$20Onsite

About The Position

MedSleep provides clinical consultation, sleep testing, and treatment for sleep disorders across Canada. We're growing our team and looking for a Patient Care Coordinator to join a MedSleep clinic in Ontario.

Requirements

  • 1+ year of administrative experience (required)
  • Strong organizational skills and attention to detail
  • Ability to adapt quickly to new procedures
  • Strong verbal communication and time management skills
  • Ability to multi-task and prioritize under pressure
  • Strong listening and direction-following skills

Nice To Haves

  • Knowledge of sleep medicine or CPAP therapy (an asset)
  • Sales experience (an asset)

Responsibilities

  • Act as the main point of contact between patients, physicians, and clinical staff throughout the patient's care journey
  • Review assigned tasks and patient information, then contact patients to discuss next steps
  • Refer patients to the appropriate therapy vendor and schedule any necessary appointments
  • Update patient charts and coordinate with referring physicians and other healthcare providers
  • Email patients with required information and next steps
  • Help patients navigate the process – answering questions and connecting them to the right person when needed

Benefits

  • Comprehensive benefits package
  • Group RRSP plan
  • Opportunities for career growth and professional development
  • Direct patient interaction and meaningful, hands-on work
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