Patient Care Coordinator

CCRM Fertility • Newport Beach, CA

12d • Onsite

About The Position

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com [http://www.ccrmivf.com/]

Requirements

• High School Diploma or equivalent required.
• Medical Assistant Certification or equivalent preferred.
• Experience in reproductive medicine or Women’s health preferred.

Responsibilities

• Assist the RN with new patient appointments and provide support to the nursing staff.
• Initiate checklist and chart audit and provide to RN once patient plan is established.
• Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs.
• Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete.
• Send abnormal labs/preconceptual labs to RN for physician review.
• Maintain patient charts during ART meeting review.
• Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated.
• Review and verify all IVF/FET Care plans are completed.
• Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol.
• Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations.
• Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations.
• Monitor out-of-town patient lab work and results.
• Coordinate with nursing team to ensure lab work/results are recorded in chart.
• Monitor IVF treatment process and ensure timely patient flow.
• Assist Nurse Manager with situations and patient issues as needed.
• Other duties as assigned.

Benefits

• Generous Paid time-off (PTO) and paid holidays
• Medical, Dental, and Vision Insurance
• Health benefits eligible the first day of the month following your start date.
• 401(k) Plan with Company Match (first of the month following 2 months of service)
• Basic & Supplement Life Insurance
• Employee Assistance Program (EAP)
• Short-Term Disability
• Flexible spending including Dependent Care and Commuter benefits.
• Health Savings Account
• CCRM Paid Family Medical Leave (eligible after 1 year)
• Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
• Professional Development, Job Training, and Cross Training Opportunities
• Bonus Potential
• Potential for Over-time Pay (Time and a half)
• Holiday Differential Pay (Time and a half)
• Weekend Shift Differential Pay ($4.00 per hour)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED