PCC/Tech
About The Position
The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.
Requirements
- High School Diploma or equivalent.
- 1+ years medical office receptionist experience required.
- Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
- Understanding of Medical Insurance Verification & Authorization.
- Excellent Communication skills both verbal & written.
- Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.
Nice To Haves
- Raintree knowledge
Responsibilities
- Facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care.
- Acts as the first point of contact for patients and customers.
- Maintains a pleasant and consistent flow in the daily operations of the clinic.
- Provides excellent customer service.
- Communicates effectively with fellow employees, physician offices, patients, and insurance companies.
- Maintains an orderly condition of treatment, reception, and storage areas.
Benefits
- Bonus Rewards Program
- Health & Wellness Program
- Gym Membership Discounts
- Employee Assistance Program
- Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog)
- Work Life Balance
- Flexible Scheduling
- Community engagement through volunteering, mission trips, and philanthropy
- Team events including Fun Runs, Book clubs and Team Trivia Night
- Partnerships with local high school athletic teams
- Investment from a company that wants you to succeed and thrive!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
