Patient Care Coordinator - AHPN Hanford- Medical Pavilion (Full-Time, Day Shift)

Adventist Health•Hanford, CA

6d•Onsite

About The Position

Facilitates patient admissions to ensure appropriateness and that the needs of patients and staff are met. Acts as a liaison between staff and patients regarding scheduled visits. Performs a variety of admitting, receptionist, and clerical duties to facilitate efficient patient processing and scheduling for the department. Supports day-to-day business operations.

Requirements

High School Education/GED or equivalent: Preferred
Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Responsibilities

Answers phone, takes messages, and directs calls to the appropriate person.
Admits patients into the clinic.
Pulls charts, processes encounter forms, and verifies insurance and patient information in the computer.
Makes appropriate updates and copies/scans insurance information for clinic registration.
Prepares charts with necessary forms for patient visits.
Prepares and completes referrals for patients, obtaining authorizations, and assisting patients and physicians with referral coordination.
Completes and forwards all required information, charts, records, documents, and/or films as requested.
Requests previous patient records from medical records as needed.
Maintains department records, reports, and statistics.
Performs filing activities for the department.
Orders and maintains an adequate inventory of office supplies and equipment.
Identifies current status of patient's insurance and range of benefits.
Identifies and collects co-payments and limits of services for all patients.
Provides appropriate forms to billing and other departments.
Assists with the maintenance of hospital forms.
Performs various confidential clerical duties including data entry, obtaining patient signatures for documents/consents, filing, and answering phones.
Helps schedule patient appointments.
Obtains all necessary billing, insurance, and demographic information.
Informs patients of necessary preparations for examinations and reminds them at the time of appointment confirmation.
Digitizes films from prior studies.
Receives payment from attorneys for copying films or creating CDs.
Coordinates the storage of films in the assigned storage area.
Assists in scheduling appointments and making reservations for departmental needs.
Keeps waiting rooms neat, clean, and organized.
Communicates with those waiting.
Monitors panels for alarms and reports to the appropriate department.
Provides coverage and/or assistance to maintain quality standards of the department.
Compiles information for reports, manuals, handouts, and meetings as needed.
Performs other job-related duties as assigned.