Patient Care Coordinator

University of Utah Health•South Jordan, UT

6d•Onsite

About The Position

This position provides clinical expertise and coordination of care and services aimed at enhancing patient-centered care and maximizing outcomes across the patient care continuum from pre-admission through discharge, including monitoring patient care to ensure progress towards desired outcomes, addressing patient and family needs, resolving obstacles to effective care and together with the interdisciplinary team, planning for patient discharge. This position may be required to access and administer medications within their scope of practice and according to State Law.

Requirements

Ability to perform the essential functions of the job as outlined above.
Ability to provide care appropriate to the population served.
Excellent human relations and effective communication skills.
Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
Bachelor's Degree in Health Care Administration, Health Science or related field or equivalency.
One year of related nursing experience.
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah.
Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.
Additional license requirements as determined by the hiring department.

Nice To Haves

Preferred Leadership experience.

Responsibilities

Assesses, communicates and addresses patient and family care needs throughout the patient's stay.
Acts as the key coordinator and contact for the patient care plan.
Acts as clinical resource and support for bedside staff to address complex patient needs and assist with complex procedures.
Collaborates with other Care Coordinators and Charge Nurses to identify burden of care and assign core team members.
Participates in medical rounds at least two mornings a week.
Attends patient evaluation conferences twice weekly, brings updates on patient progress, barriers to discharge and other concerns.
Attends and participates in team program meetings.
Updates and monitors nursing orders as needed based on care plan changes.
Attends discharge briefing to give and receive updates on barriers to discharge and discharge needs.
May follow up with patients within one week of discharge by performing post discharge follow up phone calls.
At the discretion of department operational and patient care needs, this position is required to work rotating schedules, which may include variable hours, weekends, nights, and holidays to meet the staffing and patient care demands of a 24/7 complex health system.
Regular, reliable, and punctual attendance during assigned shifts is considered an essential function of the role.