Patient Care Coordinator

Great Lakes Dental Partners • Crest Hill, IL

89d • Onsite

About The Position

At AFD Crest Hill, we’re committed to delivering state-of-the-art, family-centered dental care with compassion, precision, and integrity. We’re looking for a warm, organized, and detail-oriented Patient Care Coordinator to be the welcoming face of our practice and ensure every patient is supported from their first hello to their final smile. As our Patient Care Coordinator, you’ll be the empathetic and efficient bridge between patients and care – coordinating appointments, verifying insurance, responding to inquiries, and fostering a professional, positive experience for all. If you enjoy working in a supportive team environment and have a passion for delivering excellent service, this role is for you.

Requirements

• 1+ year of dental experience
• Strong communication and organizational skills
• Ability to thrive in a fast-paced, team-oriented environment
• Detail-oriented and adaptable—because no two days are the same

Nice To Haves

• 1+ year of treatment presentation experience
• Experience as a Treatment Coordinator is a big plus.

Responsibilities

• Be the first friendly face our patients see and make them feel at home
• Manage appointment scheduling and front desk operations
• Present treatment plans and help patients understand their options
• Maintain accurate patient records and ensure smooth workflow
• Work closely with the dental team to provide exceptional patient care
• Answer inquiries and deliver top-tier customer service
• Keep the front desk and treatment areas clean and organized

Benefits

• Competitive hourly wage plus bonus opportunities, making your annual earning well above $50k/year
• Health, Vision & Dental Insurance, including paid maternity leave
• 8 Paid Holidays + PTO (with additional gifted hours)
• Scrub Allowance
• 401(k) Retirement Plan
• Ongoing Training & Career Growth from the best in the industry
• Fun team outings & a strong sense of camaraderie

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed