Patient Care Coordinator (PCC)

BASS MEDICAL GROUPBerkeley, CA
$24 - $28Hybrid

About The Position

Join a well-established gastroenterology practice where you’ll play an important role in supporting patient care and keeping daily operations running smoothly. We’re looking for a dependable, organized team member who enjoys working with patients and collaborating with others. This role will split time between our two offices, located in Berkeley and Walnut Creek.

Requirements

  • Minimum 2 years of healthcare experience
  • Experience with Epic EHR required
  • Familiarity with PPO, HMO, and Medicare insurance plans
  • Knowledge of HIPAA and medical terminology
  • Ability to travel between Berkeley and Walnut Creek offices

Nice To Haves

  • GI experience a plus

Responsibilities

  • Prepare and maintain patient charts and documentation
  • Verify insurance and assist with prior authorizations
  • Answer calls, respond to messages, and manage incoming faxes
  • Schedule procedures and coordinate with surgical centers
  • Review and communicate patient results using Epic EHR
  • Collect co-pays and assist with account balances
  • Provide occasional front desk or call center support
  • Assist with additional tasks as needed

Benefits

  • Medical through Anthem Blue Cross PPO
  • Low-Cost Dental and Vision
  • Medical FSA & HSA
  • Basic Life & AD&D Insurance
  • Long Term Disability
  • 401K plan with an employer contribution
  • Access to Financial Advisors
  • Identity Theft Program
  • Paid Time Off
  • Company Paid holidays
  • Life Assistance Program
  • Commuter & Parking Benefits
  • Secure Travel Services
  • Healthy Rewards Program
  • Will Preparation Program
  • Discounts for Cellular phone
  • Discounts for Gym memberships
  • Optional Life & AD&D Insurance
  • Aflac Supplemental Insurance
  • Pet Insurance
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