Patient Care Coordinator -Versailles

Katy Trail Community HealthVersailles, MO
Onsite

About The Position

The Patient Care Coordinator is a vital member of a multidisciplinary healthcare team that includes a provider, Behavioral Health Consultant, Licensed Practical Nurse (LPN), Registered Medical Assistant (RMA), Care Coordinator, and Patient Service Representative (PSR). Together, the team works to provide high-quality, patient-centered care for an assigned panel of patients. In this role, the Patient Care Coordinator provides planned care for patients identified by diagnosis or condition, those who are part of vulnerable populations, and patients transitioning from hospitals or other healthcare facilities. The coordinator helps identify and address barriers to care-such as transportation, financial concerns, or access to community resources-to support patient compliance with care plans and ensure essential appointments are completed. Additional responsibilities may include participating in population health programs and collaborating with the healthcare team to improve patient outcomes.

Requirements

  • Demonstrate an understanding of customer service principles.
  • Ability to interpret and comply with federal, state, and local laws and regulations.

Nice To Haves

  • Knowledge of available community resources and the ability to evaluate resources and make appropriate referrals.
  • Knowledge of health-related financial assistance programs, including Medicare and Medicaid.

Responsibilities

  • Provides planned care for patients identified by diagnosis or condition.
  • Provides planned care for patients who are part of vulnerable populations.
  • Provides planned care for patients transitioning from hospitals or other healthcare facilities.
  • Identifies and addresses barriers to care such as transportation, financial concerns, or access to community resources.
  • Supports patient compliance with care plans.
  • Ensures essential appointments are completed.
  • Participates in population health programs.
  • Collaborates with the healthcare team to improve patient outcomes.
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