Patient Care Coordinator
About The Position
This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Bellefontaine, OH location. This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care. The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow. We are seeking a candidate who can step in confidently and provide consistent, high-quality support.
Requirements
- Prior experience in a patient-facing, administrative, or healthcare setting preferred
- Strong customer service and communication skills
- Ability to multitask and maintain attention to detail
- Professional, dependable, and team-oriented demeanor
- Comfortable working in a retail-influenced healthcare environment
Responsibilities
- Greet and check in patients with professionalism and warmth
- Answer and make incoming/outgoing phone calls
- Schedule and confirm appointments
- Handle patient invoicing and payment collection
- Provide general office and administrative support
- Perform insurance verification if needed
- Maintain accurate patient records and assist with office workflow
Benefits
- Vision and Dental
- 401(k) benefits
- PTO, vacation time, and a paid mental health day
- Access to Dave Ramsey’s SmartDollar financial wellness program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
