Patient Care Coordinator- West Little Rock clinic
Upstream Rehabilitation•Little Rock, AR
•Onsite
About The Position
SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in West Little Rock, TN. This is an entry-level office role responsible for maintaining the pleasant and consistent daily operations of the clinic. Patient Care Coordinators have excellent customer service skills, learn new things daily, and multitask across multiple computer programs.
Requirements
- High School Diploma or equivalent
- Communication skills – must be able to relate well to Business Office and Field leadership
- Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
- As a member of a team, must possess efficient time management and presentation skills
- Constantly sits, with ability to interchange with standing as needed.
- Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
- Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
- Constantly uses repetitive motions to type.
- Must be able to constantly view computer screen (near acuity) and read items on screen.
- Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
- Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
- Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
Responsibilities
- Collect all money due at the time of service
- Convert referrals into evaluations
- Schedule patient visits
- Create an inviting clinic atmosphere.
- Make all welcome calls
- Monitor and influence arrival rate through creation of a great customer experience
- Manage schedule efficiently
- Manage document routing
- Manage personal overtime
- Manage non-clinical documentation
- Manage deposits
- Manage caseload, D/C candidate, progress note, and insurance reporting
- Monitor clinic inventory
- Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
- Complete quarterly compliance training.
Benefits
- Annual paid Charity Day to give back to a cause meaningful to you
- Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
- 3-week Paid Time Off plus paid holidays
- 401K + company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
