Patient Care Coordinator
About The Position
Our office, Citrus Endodontics North, in Tampa, FL is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. This role is essential in making a positive and lasting first impression, bridging the gap between customer obsession and clerical management. The ideal candidate will handle complaints, provide accurate information, and ensure guests and visitors feel comfortable and valued during their visit.
Requirements
- Dental or Medical experience required
- Familiarity with office machines (e.g fax, printer ect.)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- A high school diploma
- Desires to help your patients
Nice To Haves
- Bilingual Spanish - English is preferred
Responsibilities
- Welcoming patients to the dental office
- Maintaining accurate patient records
- Answering all incoming calls and redirecting them or keeping messages
- Check, sort and forward emails
- Keep updates records and files
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
- Facilitate/coordinate other office responsibilities as needed.
Benefits
- 401(k) plan w/match options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
