Patient Care Coordinator - Full Time

Trilogy WellnessAmherst, NY
Onsite

About The Position

Seeking Patient Care Coordinator for our Grand Island Office. Join a team where patient experience comes first. We’re seeking a friendly, organized, and detail-oriented professional to manage front desk operations and create a welcoming, efficient experience for every patient.

Requirements

  • Medical front desk experience preferred
  • Knowledge of insurance verification/authorizations
  • EMR experience
  • Strong communication and multitasking skills

Responsibilities

  • Greet patients and manage front desk flow (in-person + phone)
  • Schedule and register patients in EMR
  • Verify insurance and obtain authorizations
  • Collect payments and maintain accurate records
  • Coordinate schedules and support clinical staff
  • Manage documentation (referrals, Plans of Care, re-evals)

Benefits

  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
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